Refunds & Returns

We offer worldwide shipping through trusted carriers to ensure reliable and secure delivery.

Sweden

Delivery time: 1–5 business days
Shipping: Free shipping on orders over 199 SEK
Carriers: PostNord & DHL

International

Delivery time: 2–6 business days with UPS Express.

Customs & Import Duties

For orders within Sweden, VAT is included in the price.

Customers outside Sweden are responsible for any customs duties, taxes, or import fees required by their country.


Returns & Exchanges

We truly hope you'll love your Weemora products. If, for any reason, you wish to return an item, you may do so within 14 days of receiving your order.

Return Conditions

  • Items must be unused and in their original condition.

  • Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly delivered.

  • Refunds will be issued to your original payment method once we have received and inspected your return.

Return Address

Country: Sweden
Company: Weemora
Address: Bruksgatan 6
Postal Code: 553 33
City: Jönköping

Email: support@weemora.com

To start a return or exchange, please contact us at support@weemora.com. We'll provide you with return instructions.

Please do not send your return before contacting us.

When returning an item, place it in its original packaging and send it back using a tracked shipping service. Once we have received and inspected your return, we'll process your refund to your original payment method.

If you are located in Sweden, we recommend using PostNord – Skicka Hem so both you and we can track the return shipment.


Faulty or Damaged Items

If your order arrives damaged or defective, please contact us as soon as possible at support@weemora.com and include your order number along with photos of the issue.

We'll arrange a replacement, repair, or refund and cover the return shipping costs for approved claims.


Uncollected Packages

If a package is returned to us because it was not collected, a handling and return shipping fee will be deducted from your refund.


Questions?

If you have any questions regarding shipping or returns, feel free to contact us at support@weemora.com.